1. INTRODUCTION
Welcome to Perú Increíble. We are excited to assist you in planning your journey to explore Peru’s breathtaking landscapes, rich culture, and spiritual heritage. These Terms and Conditions govern your use of our services and website, as well as your purchase of any tour package or experience (the “Tour”). Please read them carefully beforeproceeding with any bookings.
2. AGREEMENT
2.1 Legally Binding Agreement
By booking a Tour with Perú Increíble, you enter into a legally binding agreement (the “Agreement”) between you and Perú Increíble. This Agreement governs your purchase of any Tour, and by proceeding, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
2.2 Privacy Policy
Perú Increíble also has a separate Privacy Policy, which is incorporated into this Agreement by reference. You agree to be bound by our Privacy Policy, available at [Insert Website URL].
2.3 Arbitration and Dispute Resolution
This Agreement includes a mandatory arbitration provision that requires any disputes to be resolved through individual arbitration rather than jury trials or class actions. SeeSection 14 (Dispute Resolution) for details.
3. ELIGIBILITY
You represent that you are at least 18 years old and legally qualified to enter into contracts. If you are booking on behalf of another person or entity, you confirm that you have the authority to act on their behalf and enter into this Agreement on their behalf.
4. PAYMENTS
4.1 Payment Methods
To purchase a Tour, you must provide a valid payment method such as a credit card, debit card, bank transfer, or another approved method. You confirm that you are authorized to make payments using your selected method.
4.2 Deposits and Payment Schedule
• For Tours booked more than 90 days before the start date, a 30% deposit of the total cost is required at the time of booking. The remaining balance must be paid 90 days prior to departure.
• For Tours booked within 90 days of departure, the full amount is due at the time of booking.
Failure to pay the balance by the due date may result in cancellation without refund.
4.3 Price Adjustments
Perú Increíble reserves the right to adjust Tour prices due to fluctuations in costs, foreign exchange rates, or unforeseen expenses. If a significant increase occurs, we will notify you before the final payment is due.
5. CANCELLATION AND REFUND POLICY
If you cancel your Tour, you may be eligible for a refund according to the following schedule:
| Time Before Tour Start Date | Refund Amount |
| 90+ days | Deposit minus 10% of the total cost |
| 60-89 days | Total cost minus deposit |
| 30-59 days | 50% refund of the total cost |
| Less than 30 days | No refund |
• Upfront Costs: All cancellations are subject to non-refundable costs such as airfare and permits.
• Itinerary Changes: Clients are responsible for costs associated with itinerary changes before or during travel.
• Rescheduling: Date changes may be possible but must be completed within 12 months of the original purchase date. Additional costs may apply.
6. TRAVEL INSURANCE
Travel insurance is mandatory for all travelers with Perú Increíble. We strongly recommend obtaining comprehensive insurance covering trip cancellations, delays, medical emergencies, and lost luggage. Some policies require purchase within two weeks of booking, especially “Cancel For Any Reason” (CFAR) plans.
7. AIRLINE AND THIRD-PARTY SERVICES
Additional terms from airlines, hotels, and service providers may apply. Perú Increíbleis not responsible for airline penalties, fees, or changes made by third-party providers. Flight schedules, fares, and conditions are subject to change without notice.
8. INTERNATIONAL TRAVEL RESPONSIBILITIES
You are responsible for ensuring that you meet all foreign entry requirements, including having a valid passport, visas, and necessary vaccinations. Perú Increíble is not responsible for denied entry due to documentation issues.
9. ELECTRONIC COMMUNICATIONS
By booking a Tour, you agree to receive electronic communications from Perú Increíble, including emails related to your booking and promotional offers.
10. INTELLECTUAL PROPERTY RIGHTS
All content on our website and marketing materials is the property of Perú Increíble. You may not copy, modify, distribute, or exploit any content without prior written consent.
11. LIMITATION OF LIABILITY
Perú Increíble and its service providers shall not be liable for any:
• Injury, illness, death, or property damage occurring during the Tour
• Delays, changes, or cancellations due to unforeseen circumstances
• Acts of nature, war, terrorism, civil unrest, or other force majeure events
Participation in Tours is at your own risk, and you acknowledge and accept all inherent risks.
12. INDEMNIFICATION
You agree to indemnify and hold Perú Increíble, its employees, partners, and service providers harmless from any claims, losses, or damages resulting from your participation in a Tour.
13. DISPUTE RESOLUTION
13.1 Arbitration Agreement
Any disputes arising from this Agreement will be resolved through binding arbitration in Cusco, Peru. The decision of the arbitrator shall be final and binding.
13.2 Class Action Waiver
You agree not to file any claims as a class action or collective lawsuit.
13.3 Small Claims Option
If eligible, you may bring an individual claim in small claims court in Peru.
14. TERMINATION
Perú Increíble reserves the right to refuse service, cancel bookings, or terminate this Agreement at our discretion for any reason, including violation of these Terms.
15. GENERAL TERMS
• This Agreement constitutes the entire understanding between you and Perú Increíble.
• If any provision is found unenforceable, the remaining terms remain in effect.
• These Terms may be updated at any time, and continued use of our services constitutes acceptance of any changes.
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Perú Increíble
Email: info@peruincreible.com
Phone: +51 944 052 446
Address: Av. Huascar 140-A